As a customer of the Grill On web site, we recognize the importance of protecting your personal information. Although no one can make absolutely sure that every internet communications is 100% secure from every form of interception, we will endeavor to maintain the security of your personal information and ensure that our relationship is as exclusive as you want it to be. In that regard, we utilize Verisign Secure Socket Layer encryption technology to encrypt all the information you input before you send it to us and we protect the customer data we collect from unauthorized access. In addition, Grill On may discover an error in the software resulting in an unintended disclosure of personal information. If this situation does arise, Grill On will work closely with you to rectify the situation. Since Grill On does not control the privacy policies of the web sites to which it provides links, please note that, if you click through to such a site, you will be subject to that site’s privacy policies.
What information do we gather and how do we use it?
We collect information about your visits including domains, browsers, and pages accessed on our Web site to optimize your user experience and enhance your time spent with us online. We also receive information telling us what site you came from to consider for ad placement and tracking. When you send us an e-mail, we will retain the content of the e-mail, your e-mail address, and our response for a limited time, but in no case less than thirty days in order to handle any follow-up questions you may have. We also use it to measure how effectively we address your concerns. When registering for promotions at Grill On.com, we will ask for your:
• Name Location/Billing address and E-mail address
• Phone/fax number
We may also retain your information for future evaluation and ask you to voluntarily provide us with information regarding your interests, demographics, experience with our products, and contact preferences. We use the information to design offers customized for your interests.
If you purchase our products online, we collect the following information from you:
• Contact information - your name, address, phone number, e-mail and other similar information
• Financial information - the credit card numbers that you will use to make a purchase
We may use this information to:
• process transactions and send notices about your transactions
• resolve disputes, collect fees and troubleshoot problems
• compare information for accuracy and verify it with third parties
We will not disclose your credit card number to anyone, except with your expressed permission or if we are required to do so to comply with a subpoena or other legal process. We may not be allowed to give you notice of such compliance.
Who do we share information with?
We do not sell your name or other private profile information to unrelated third parties and do not intend to do so in the future. We may share your information with those companies that are subsidiaries or related affiliates of Grill On so that they may notify you of any special offers and/or send you information that may be of interest to you based upon your buying history and/or the information you have given us. We may also share your financial and contact information with third parties whom we retain to process credit card transactions or verification services, pursuant to arrangements which impose a requirement on those third parties to not further disclose your information. We also reserve the right to release any account information to: 1) cooperate with any law enforcement or other governmental agency's investigation of any fraudulent or illegal activity on or through this site, 2) enforce the terms of any agreement or 3) protect the rights, property or safety of our users, the general public and us.
What about a child under the age of 13 accessing Grill On.com?
How do I tell Grill On that I don't want to be contacted for promotional purposes?
We will only send e-mail promotions or announcements to you if you have previously given your permission for us to do so. If you would like to unsubscribe from receiving our mailings, please e-mail us.